Legal Notice & Disclaimer

Last Updated: September 7, 2026

Welcome to GUANGFEILAI.

This website and online store are operated by:

Haikou Longhua Guangfeicai Department Store
海口龙华广飞菜百货商行

GUANGFEILAI is the brand and online store name used by the above business.

We provide energy monitoring, electrical, electronic, power-system, RV, marine, solar, battery, and related products and accessories.

By accessing or using this website, you acknowledge the following Legal Notice and Disclaimer.

Nothing in this Legal Notice is intended to exclude, restrict, or limit any consumer right, statutory guarantee, warranty, remedy, liability, or legal protection that cannot lawfully be excluded or limited.

Where mandatory law applies, such law will prevail.

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1. Business Information

Brand:
GUANGFEILAI

Legal Business Name:
Haikou Longhua Guangfeicai Department Store
海口龙华广飞菜百货商行

Business Location:
China

Email:
support@guangfeilai.com

GUANGFEILAI is operated from China and does not represent itself as a locally incorporated company in the United States, Canada, the United Kingdom, Australia, or New Zealand.

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2. Intended Markets

Our current primary markets are:

• United States;

• Canada;

• United Kingdom;

• Australia; and

• New Zealand.

Product availability may vary according to:

• destination;

• product type;

• product configuration;

• applicable laws;

• transportation restrictions;

• customs requirements;

• regulatory requirements; and

• availability of a suitable shipping method.

We may restrict or decline orders where a product cannot lawfully or reasonably be supplied to a particular destination.

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3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, technical information, compatibility information, manuals, and other information published on this website are accurate and current.

However, information may change because of:

• manufacturer updates;

• component substitutions;

• firmware or software updates;

• production changes;

• packaging changes;

• regulatory requirements; or

• other circumstances that do not materially alter the intended function of the product.

Minor differences in packaging, labeling, appearance, or accessories may occur.

Where there is a material difference between the product information presented on our website and the product supplied, your rights and remedies will be determined under applicable law and our applicable policies.

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4. Technical Information Is Not Professional Advice

Technical information provided through GUANGFEILAI, including information concerning:

• electrical systems;

• batteries;

• solar systems;

• power monitoring;

• current and voltage ratings;

• wiring;

• fusing;

• RS485;

• Modbus;

• MQTT;

• APIs;

• Home Assistant;

• RV electrical systems;

• marine electrical systems; and

• other power or control systems,

is provided for general informational purposes.

Such information does not constitute professional electrical, engineering, marine, automotive, RV, legal, or safety advice.

Customers are responsible for determining whether a product is suitable for their particular application.

Where professional installation, engineering assessment, inspection, certification, or commissioning is required by applicable law, regulation, product documentation, insurance requirements, or the nature of the installation, an appropriately qualified professional should be used.

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5. Electrical Installation and Safety

Some GUANGFEILAI products may involve:

• electrical systems;

• batteries;

• high-current circuits;

• mains electricity;

• fixed wiring;

• solar systems;

• vehicle electrical systems;

• marine electrical systems; or

• other potentially hazardous applications.

Incorrect installation, wiring, configuration, protection, grounding, fusing, isolation, or operation may result in:

• electric shock;

• fire;

• equipment damage;

• battery damage;

• vehicle damage;

• vessel damage;

• personal injury; or

• property damage.

Customers must read and follow the applicable product documentation and safety instructions before installation or use.

Customers must comply with applicable local electrical, building, marine, vehicle, workplace, and safety requirements.

Nothing on this website should be interpreted as an instruction to perform electrical work that a customer is not legally or technically qualified to perform.

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6. Product Compatibility

Before purchasing a product, customers should verify relevant requirements, including where applicable:

• voltage;

• current;

• power rating;

• frequency;

• connector type;

• physical dimensions;

• mounting requirements;

• communication protocol;

• operating environment;

• battery chemistry;

• system architecture;

• software compatibility; and

• applicable regional requirements.

A product being described as compatible with a particular system, protocol, platform, vehicle, vessel, or application does not necessarily mean that it is compatible with every configuration of that system.

Where compatibility depends on customer-specific equipment or installation conditions, customers should confirm compatibility before purchase.

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7. Installation and Configuration Responsibility

Unless expressly agreed otherwise in writing, GUANGFEILAI does not provide on-site installation, electrical engineering, commissioning, inspection, or certification services.

Customers are responsible for ensuring that installation and configuration are performed appropriately.

To the maximum extent permitted by applicable law, GUANGFEILAI is not responsible for damage caused solely by:

• incorrect installation;

• incorrect wiring;

• reverse polarity;

• incorrect configuration;

• operation outside specified technical limits;

• unauthorized modification;

• improper protection or fusing;

• misuse;

• negligence;

• abnormal use; or

• failure to follow applicable product instructions.

This limitation does not apply to defects, unsafe products, incorrect products, misdescribed products, or other matters for which applicable law imposes responsibility on the seller.

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8. Product Software, Firmware, and Integrations

Certain products may include or interact with:

• firmware;

• software;

• mobile applications;

• cloud services;

• APIs;

• Wi-Fi;

• Bluetooth;

• Ethernet;

• RS485;

• Modbus;

• MQTT;

• Home Assistant; or

• other third-party technologies.

Compatibility may depend on factors outside our reasonable control, including:

• software updates;

• operating-system changes;

• network configuration;

• API changes;

• discontinued third-party services;

• third-party policies; or

• changes to supported protocols.

We do not guarantee that a third-party platform, service, API, application, or integration will remain available or unchanged indefinitely.

Where a product itself is defective or fails to conform to applicable legal requirements, applicable consumer rights remain unaffected.

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9. Product Certifications and Regulatory Requirements

Where applicable, product pages or documentation may identify:

• certifications;

• declarations of conformity;

• testing information;

• technical standards;

• regulatory references; or

• other compliance information.

Regulatory requirements may differ between:

• Australia;

• New Zealand;

• the United Kingdom;

• the United States;

• Canada; and

• other jurisdictions.

The presence of a certification, test report, declaration, standard, or regulatory reference does not automatically mean that the product is suitable for every installation or application.

Customers are responsible for complying with mandatory local requirements applicable to their installation or intended use unless GUANGFEILAI expressly agrees otherwise in writing.

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10. Intended Use

Products must be used only for their intended and reasonably foreseeable purposes and within the specifications provided by the manufacturer or applicable product documentation.

Customers should not use a product in a safety-critical application unless the product has been specifically designed, tested, certified, and approved for that application.

Unless expressly stated otherwise, GUANGFEILAI products should not be treated as certified safety-critical equipment.

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11. Marine, RV, Solar, Battery, and Electrical Applications

Products intended for marine, RV, solar, battery, vehicle, or electrical applications may operate in environments involving significant electrical, mechanical, environmental, or safety risks.

The suitability of a product may depend on factors including:

• installation location;

• electrical architecture;

• current load;

• voltage;

• grounding;

• circuit protection;

• environmental exposure;

• temperature;

• moisture;

• vibration;

• corrosion;

• battery chemistry;

• charging system;

• cable size;

• connector type; and

• applicable local standards.

Customers are responsible for evaluating the complete system rather than relying solely on an individual product description.

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12. No Guarantee of Particular Results

Product performance may depend on factors outside our reasonable control.

For example, energy-monitoring or communication products may be affected by:

• network conditions;

• Wi-Fi coverage;

• internet availability;

• electrical system configuration;

• sensor placement;

• installation quality;

• firmware;

• software;

• third-party platforms;

• environmental conditions; or

• other system-specific factors.

Accordingly, we do not guarantee a particular performance result unless a specific performance guarantee is expressly stated for the applicable product.

This does not limit any mandatory statutory guarantee or consumer right.

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13. Website Content

The information on this website is provided for general product and informational purposes.

We make reasonable efforts to keep the website accurate and current, but we do not guarantee that every item of information will always be:

• complete;

• error-free;

• current;

• uninterrupted; or

• free from technical errors.

We may update or correct website information from time to time.

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14. Pricing and Availability

We make reasonable efforts to maintain accurate pricing, product descriptions, and availability information.

Occasional errors may occur.

If an obvious pricing, product, specification, or availability error is discovered before fulfillment, we may contact the customer to:

• confirm whether the customer wishes to proceed under the corrected terms; or

• cancel the affected order where permitted by applicable law.

If an order is cancelled after payment has been received, the applicable refund will be provided in accordance with our Terms of Service, Return & Refund Policy, and applicable law.

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15. Shipping and Importation

Eligible orders may be shipped using Delivered Duty Paid (DDP) arrangements.

Shipping availability, carriers, routes, customs procedures, import requirements, and delivery times may vary according to product and destination.

Customers should refer to our Shipping Policy for detailed information regarding:

• shipping methods;

• delivery estimates;

• DDP arrangements;

• customs;

• duties and taxes;

• remote areas;

• failed delivery; and

• shipping claims.

Customers must provide accurate delivery and customs information and reasonably cooperate with legitimate carrier or customs requirements.

Nothing in this Legal Notice changes the shipping rights and obligations described in our Shipping Policy.

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16. Third-Party Services

Our website and products may interact with third-party services, including:

• payment providers;

• logistics providers;

• manufacturers;

• software platforms;

• cloud services;

• advertising platforms;

• analytics services; and

• other third-party services.

Third-party services operate independently from GUANGFEILAI and may be subject to their own terms, policies, availability, and technical requirements.

We are not responsible for changes, interruptions, failures, or policies of third-party services except where applicable law requires otherwise.

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17. Intellectual Property

Unless otherwise stated, GUANGFEILAI's original:

• website content;

• product descriptions;

• photographs;

• graphics;

• logos;

• page designs;

• text; and

• other original materials

are owned by or licensed to GUANGFEILAI.

You may not reproduce, distribute, commercially exploit, modify, or republish our proprietary content without permission, except where permitted by applicable law.

Third-party trademarks, logos, product names, software names, and other intellectual property remain the property of their respective owners.

References to third-party products or technologies do not imply affiliation, endorsement, sponsorship, or authorization unless expressly stated.

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18. Safety Notices and Product Recalls

If we become aware of a material product safety issue, recall, regulatory action, or other significant safety concern relating to a product we have sold, we may take appropriate corrective action.

Depending on the circumstances, this may include:

• contacting affected customers;

• providing safety information;

• requesting that customers stop using a product;

• coordinating with manufacturers or regulators;

• providing replacement products;

• providing repairs; or

• providing another legally required remedy.

Customers should follow applicable safety notices, recall instructions, or corrective-action requests issued by GUANGFEILAI, the relevant manufacturer, carrier, regulator, or other competent authority.

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19. Warranties and Consumer Rights

Any express warranty offered with a particular product will be described in the applicable product documentation, warranty terms, or product page.

Any voluntary warranty offered by GUANGFEILAI or a manufacturer is additional to and does not replace mandatory consumer rights.

Nothing in this Legal Notice, our Terms of Service, Return & Refund Policy, Shipping Policy, or warranty terms is intended to exclude or restrict any consumer guarantee, statutory right, remedy, or protection that cannot lawfully be excluded or restricted.

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20. Limitation of Responsibility

To the maximum extent permitted by applicable law, GUANGFEILAI is not responsible for losses arising solely from:

• improper installation;

• unauthorized modification;

• incorrect wiring;

• use outside specified operating conditions;

• misuse;

• negligence;

• failure to follow applicable product instructions;

• incompatibility caused solely by undisclosed customer-specific system requirements; or

• third-party software or services outside our reasonable control.

This limitation applies only to the extent permitted by applicable law.

Nothing in this Legal Notice excludes or limits liability for:

• death or personal injury caused by negligence where such liability cannot lawfully be excluded;

• fraud or fraudulent misrepresentation;

• defective or unsafe products where liability cannot lawfully be excluded;

• breach of mandatory consumer rights; or

• any other liability that cannot legally be excluded or limited.

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21. No General Professional or Engineering Guarantee

Information published by GUANGFEILAI is not a substitute for professional assessment of a specific installation.

Electrical, battery, solar, marine, RV, vehicle, and other technical systems may contain conditions that cannot be evaluated through:

• a product listing;

• photographs;

• email;

• online chat;

• general technical information; or

• remote customer support.

Where an installation involves significant safety, property, financial, or operational risks, customers should obtain appropriate professional advice before installation.

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22. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to:

• our products;

• our Services;

• business practices;

• technology;

• legal requirements; or

• website operations.

The updated version will be published on this page with a revised “Last Updated” date.

Unless otherwise required by law, changes will apply prospectively.

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23. Governing Terms and Applicable Consumer Laws

This Legal Notice should be read together with our:

• Terms of Service;

• Return & Refund Policy;

• Shipping Policy;

• Privacy Policy; and

• applicable warranty terms.

Where mandatory consumer protection laws apply to a transaction, those laws will apply to the extent required.

Nothing in this Legal Notice is intended to deprive customers of mandatory rights or remedies available under applicable law.

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24. Contact

For questions concerning:

• product information;

• compatibility;

• technical information;

• safety;

• warranties;

• shipping; or

• our Services,

please contact:

GUANGFEILAI
Energy & Power Systems

Operated by:
Haikou Longhua Guangfeicai Department Store
海口龙华广飞菜百货商行

Email:
support@guangfeilai.com

We aim to respond to customer inquiries within 1–2 business days.

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Last Updated: September 7, 2026